What We Collect and Why We Use It
When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your wallet secure. This includes your name, contact details, and payment method identifiers — for example, the mobile number linked to your bKash, Nagad, or
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Rocket account. We use this data to process deposits and withdrawals, send account notifications, and detect unusual activity on your wallet. We do not sell your personal data to third parties. We share it only with payment processors and fraud-prevention services that are necessary to run
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your account. Any third party we work with is bound by data-handling agreements that restrict how they use your information. Cookies and session data help us remember your preferences and keep your login active across devices. You can manage cookie settings through your browser, though disabling
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certain cookies may affect how the lobby loads on mobile. Data we hold is kept only as long as your account is active or as required by applicable law. When you close your account, we begin the deletion process for data we are no longer required
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to retain. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.